Who teaches your child
We don't rely on one box-tick. We layer several checks, because that's what actually keeps children safe across a global faculty.
A single criminal-records check means very different things in different countries — and nothing at all in some. So instead of pretending one stamp covers everyone, we layer our checks. Before a faculty member can teach any student on The Global Conservatory, they must:
- Verify their identity — they are a real, named person, not an anonymous account.
- Prove their credentials — the conservatoire, orchestra, degree, or teaching history they claim is real and checkable.
- Provide professional references that we can contact.
- Sign our Faculty Code of Conduct, whose Section 4 sets the highest standard of care for working with minors.
- Carry their own teaching insurance and confirm they have no history that would bar them from working with children.
Faculty who teach minors carry an additional requirement: a background check appropriate to their country, at acceptance and renewed annually, which The Global Conservatory pays for. Where a formal criminal check is not available in a teacher's jurisdiction, we require enhanced reference checks and the structural safeguards described below — which protect your child regardless of any single document.
Honest note, June 2026: we are an early, growing platform, and we are completing these checks one teacher at a time as we onboard our founding faculty. Our standard is simple — a teacher should not be teaching under-18s until that vetting is done. If you are booking for a child, email us first at info@theglobalconservatory.com and we will confirm that specific teacher's vetting status before you book. We would always rather you ask.
Everything stays on the platform
No private contact details change hands. All messages, all lessons, all materials flow through tools we can see and protect.
- Teachers are forbidden from giving a child — or asking a child for — a personal phone number, personal email, WhatsApp, or social-media handle. This is the single most important rule for online safety.
- All messaging happens inside the portal, where it is logged. A teacher who tries to move a child to private, off-platform contact is in breach of our Code of Conduct and is removed.
- Lessons happen over the video link provided through the booking — not a teacher's private channel.
- If a teacher ever suggests teaching your child privately "to skip the platform fee," please decline and tell us. It removes every safeguard on this page, and the teacher's earnings are the same either way.
You stay in control
For younger children especially, the parent is a full participant — not a spectator locked out of the room.
- You are welcome to be present, in-room or on-camera, for any lesson. For children aged roughly 3–7 we actively encourage it.
- For students under 13, you are the teacher's main point of contact. Lesson notes are written for you, and communication is addressed to you.
- You can see your child's full booking history, schedule, lesson notes, and messages from your account at any time.
- You can cancel or request changes — see our Refunds & Rescheduling policy — and a teacher cannot pressure a child into rebooking.
Recording is never silent or assumed
A lesson with your child is not recorded unless you say yes, every time.
- No lesson involving a minor is recorded without your explicit, written, per-session consent. "Once" is not "always."
- Recordings made with your consent are for the student's learning, not for publication. A teacher may not post a recording of your child anywhere without separate, specific permission.
- If you ever feel a recording was made or used without your agreement, report it immediately and we will investigate.
If something concerns you
One email. A real person. Within two business days. In confidence. No concern is too small.
If anything about a lesson, a message, or a teacher's behaviour worries you — anything at all — write to info@theglobalconservatory.com. We acknowledge within two business days and investigate confidentially. You do not need to be certain, and you will never be made to feel foolish for raising something.
If a child is in immediate danger, contact your local emergency services first, then tell us. We cooperate fully with law-enforcement and child-protection authorities, and we will preserve the relevant on-platform records.
Our faculty are also required to report concerns to us — signs of harm, neglect, or distress they observe in a student. Safeguarding is everyone's job here, not just yours.
Your child's information
We collect as little as we can, keep it where you'd expect, and never sell it.
- We collect only what a lesson needs — who the student is, when they're booked, and what was covered. Full detail is in our Privacy Policy.
- We never sell student or family data, and we never use a child's information for advertising.
- You can ask us what we hold about your child, and ask us to correct or delete it, by emailing info@theglobalconservatory.com.
What we ask of you
A few small habits from parents make every other safeguard far stronger.
- Be nearby for young children. For little ones especially, stay within earshot or in the room.
- Keep contact on the platform. If a teacher asks to message your child privately, say no and tell us.
- Talk to your child about their lessons — a child who knows they can tell you anything is the best safeguard of all.
- Protect your account. Your login is how you (and only you) see your child's lessons — don't share it.
- Tell us early. A quiet "this felt a bit off" is exactly the kind of message we want to receive.