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Effective: April 30, 2026

Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Kalinklo Limited, a Hong Kong company ("TGC", "we", "us"), the operator of The Global Conservatory platform at theglobalconservatory.com and portal.theglobalconservatory.com (the "Platform").

1. Who can use the Platform

You must be at least 16 years old to create an account. If you are under 18, a parent or guardian must accept these Terms on your behalf. By using the Platform, you represent that the information you provide is accurate and that you have the right to enter into this agreement.

2. Two kinds of users

  • Students — purchase lessons, masterclasses, and group classes from Faculty.
  • Faculty — independent music educators who offer lessons through the Platform under a separate Independent Contractor Agreement (see /legal/ic-agreement).

3. Account and security

You are responsible for maintaining the confidentiality of your sign-in code and for all activity under your account. We use passwordless email-based authentication: codes are valid for 15 minutes and may be re-issued by request.

4. Paid lessons

  • Prices are displayed at checkout and are final unless we explicitly state otherwise.
  • Payment is processed by Shopify on our behalf. We do not store full payment-card details.
  • The Platform retains a 25% service fee from each transaction. The Faculty receives 75% net.
  • Cancellations and refunds follow our Refund Policy.

5. Intellectual property

Content uploaded by Faculty (bios, lesson descriptions, recordings, sheet music) remains owned by the Faculty. By uploading, Faculty grant TGC a worldwide, royalty-free license to host, display, and distribute that content for the purpose of operating the Platform.

Content uploaded by Students (lesson notes, recordings of their own playing) remains owned by the Student. We do not claim any ownership of student-generated content.

6. Acceptable use

Use of the Platform is governed by our Acceptable Use Policy. Violations may result in account suspension or termination.

7. Off-platform contracting

Faculty agree not to solicit Platform Students for off-platform lessons during, or for 90 days after, the Faculty's tenure on the Platform. Students who wish to continue lessons with a Faculty outside the Platform after that period are free to do so.

8. Recordings

Lessons may be recorded only with the explicit consent of both Student and Faculty for that specific session. Recordings are owned jointly and may not be redistributed without mutual written consent.

9. Disclaimers

The Platform is provided "as is." To the maximum extent permitted by law, TGC disclaims all warranties, express or implied. We are a marketplace facilitator and do not employ the Faculty. Faculty are independent contractors responsible for their own teaching, taxes, and insurance.

10. Limitation of liability

TGC's aggregate liability for any claim arising out of or related to these Terms is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) USD 100.

11. Governing law

These Terms are governed by the laws of Hong Kong SAR. Any dispute will be resolved by binding arbitration in Hong Kong under the rules of the Hong Kong International Arbitration Centre, except that either party may seek injunctive relief in any court of competent jurisdiction.

12. Changes

We may update these Terms from time to time. Material changes will be announced on the Platform at least 30 days before they take effect. Continued use of the Platform after changes constitutes acceptance.

13. Contact

Kalinklo Limited
legal@theglobalconservatory.com